Table of Contents
Connecting New Banks
Navigate to "Settings" by clicking your business name in the bottom left corner.
Click on the "Connections" tab, then click "Connect a Bank."
If the bank you want to connect is supported by Plaid, click the "Business" route. Note: If the connection is not supported by Plaid, click the "Enterprise" route to notify our team to begin the API, sFTP, or SWIFT setup process.
Enter in your online portal credentials.
After successfully completing the connection, your balance and transaction bank data will be ingested into Trovata.
Connecting New Accounts
For any existing API bank connections where you are adding new account(s), please:
Reach out to your bank to ensure the account(s) are entitled to the existing Trovata API setup.
Open a ticket with the Trovata Chat to "Request Accounts to be added to Trovata"
Please include the full account numbers
For any existing SFTP (BAI, MT940, CAMT) or SWIFT (MT94X, MT535) bank connections where you are adding new account(s), please:
Reach out to your bank to ensure the account(s) are added to the existing file that is being sent to Trovata.
Open a ticket with the Trovata Chat to "Request Accounts to be added to Trovata"
Please include the full account numbers
Once the account(s) are live in Trovata, we recommend following the below checklist:
Update bank account details (account type, alias, entity/region/division groupings) in the Balances Module
Associate the account(s) with the appropriate entity in the Entity Module (See Entities Guide)
Ensure the account(s) are included in any necessary Tags, Reports, Cash Positions, Workbooks, Statements, Reconciliations, and/or Forecasts
Ensure the account(s) are included in any necessary Payments Workflows