For any existing API bank connections where you are adding new account(s), please:
Reach out to your bank to ensure the account(s) are entitled to the existing Trovata API setup.
Open a ticket with the Trovata Chat to "Request Accounts to be added to Trovata"
Please include the full account numbers
For any existing SFTP (BAI, MT940) or SWIFT (MT94X, MT535) bank connections where you are adding new account(s), please:
Reach out to your bank to ensure the account(s) are added to the existing file with Trovata.
Open a ticket with the Trovata Chat to "Request Accounts to be added to Trovata"
Please include the full account numbers
Once the account(s) are live in Trovata, follow the below checklist:
Update bank account details (account type, alias, entity/region/division groupings) in the Balances Module
Associate the account(s) with the appropriate entity in the Entity Module
Ensure the account(s) are included in any necessary Tags, Reports, Cash Positions, Workbooks, Statements, Reconciliations, and/or Forecasts